FortAccounts Refund Terms

Refund Policy

Please review our refund, delivery, and warranty terms carefully before making a purchase. This page explains when refunds are available, how warranty issues are handled, and which situations are considered final sale.

Delivery Window 48h

Refunds may apply only if we fail to deliver within 48 hours due to our fault.

Warranty Period 7 Days

Eligible issues during warranty are handled with replacement, not refund.

Sale Status Final

All other purchase situations are treated under final sale terms.

01

General Terms

By making a purchase from our store, you acknowledge and agree to this Refund Policy.

All sales are final except in the cases explicitly stated below.

02

Delivery

We are committed to delivering the purchased account within 48 hours after payment confirmation.

If the account is not delivered within 48 hours due to our fault, the customer is entitled to request a full refund.

03

Warranty

All accounts include a 7-day warranty starting from the moment of delivery.

If any issue occurs with the account during the warranty period, refunds will not be provided. Instead, we will provide a replacement account of similar value.

The number and type of replacements are determined by our support team based on the circumstances of each case.

Warranty support is not the same as refund eligibility. During the warranty period, the default resolution path is replacement, not reimbursement.
04

Refunds

Refunds are only available in the following case:

  • The purchased account was not delivered within 48 hours after payment due to our fault.

In all other situations, refunds are not available.

Any issues that occur during the 7-day warranty period will be resolved through account replacement rather than a refund.

Refund Allowed

When a refund may apply

  • The order was not delivered within 48 hours.
  • The delivery failure happened due to our fault.
  • The case matches the policy terms exactly.
Refund Not Allowed

When a refund does not apply

  • Warranty issues that qualify for replacement support.
  • Subjective dissatisfaction after delivery.
  • Any situation outside the specific non-delivery case above.
05

Support After Warranty Expiration

Once the 7-day warranty period has expired, refunds are no longer available.

However, we will continue to provide assistance and support whenever possible. Any help provided after the warranty period is offered at our discretion and does not create an obligation to issue a refund or replacement.

06

Final Sale Policy

All purchases are considered final.

Refunds will not be issued for any of the following reasons:

  • Accidental purchases.
  • Change of mind after purchase.
  • Dissatisfaction with the account.
  • Personal preferences or expectations not being met.
  • Failure to review the account description before purchase.
  • Any other subjective reason unrelated to non-delivery of the product.

Please review all account details carefully before completing your purchase.

07

Abuse & Fraud

We reserve the right to refuse warranty service, replacements, or support in cases involving fraud, abuse, attempted scams, unauthorized transfers of the account to third parties, violations of account usage rules, or the provision of false information.

Questions about delivery, refund eligibility, or warranty?

If you need help with an existing order, contact support with your order number and the issue details. We can review the case against our Buyer Protection and Refund Policy terms.

Open Support View Buyer Protection